Sales Question
General Guides
Configuration Post Installation

Sales Question

One subscription plan covers one device only. You will need to purchase more subscriptions if you want to monitor more devices.

General Guides

It means that the accessibility is disabled in the target phone. Accessibility is used for whatsapp messages, facebook and for many other functions.

Solution:

Settings Accessibility System Settings Enable

To check

Battery optimization setting

Settings Accessibility System Settings Enable

Menu App usage Select app and press Monitor.

Now a video will be created every time that particular app is opened

Follow below steps in target device:

Settings Accessibility Check how many System Settings are there enable Last System Settings in the List & Disable all other System Settings.

Settings Accessibility System Settings Enable

Check Setting Connection Send Video (Mp4) with mobile operator.

If it’s enabled the whatsapp or app monitor videos will be sent with the mobile network otherwise they will be sent when the phone connects to a wifi network.

Configuration Post Installation

Guide and Post Configuration Website
Sito Guide e Post Configurazioni
Site avec Guides et Configurations
Sitio con Guías y Configuraciones
Site mit Anleitungen und Konfigurationen

If you cannot find the answer to your question in our FAQ, you can always contact your seller.